Returns & Exchanges
At ASOBU®, we stand behind the quality of our hydration products and home essentials. If you are not completely satisfied with your purchase, you may return your items within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare the Package
Securely pack the items in their original packaging, ensuring all lids, accessories, and tags are included to maintain eligibility for a refund.
Attach the Label
Download and print the prepaid shipping label provided by our portal and affix it to the outside of your package over any old shipping marks.
Ship and Track
Drop off your package at any authorized carrier location; once our warehouse inspects the return, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing